Opening Hours

  • Ashwell Medical Centre

    Day Opening hours
    Sunday 31 August
    Closed
    Monday 1 September
    8am to 6:30pm
    Tuesday 2 September
    8am to 6:30pm
    Wednesday 3 September
    8am to 6:30pm
    Thursday 4 September
    8am to 6:30pm
    Friday 5 September
    8am to 6:30pm
    Saturday 6 September
    Closed

  • Extended Access

    Day Opening hours
    Sunday 31 August
    Closed
    Monday 1 September
    6:30pm to 9:30pm
    Tuesday 2 September
    6:30pm to 9:30pm
    Wednesday 3 September
    6:30pm to 9:30pm
    Thursday 4 September
    6:30pm to 9:30pm
    Friday 5 September
    6:30pm to 9:30pm
    Saturday 6 September
    9am to 5pm

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

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Extended Access Appointments

  • At Ashwell we provide the extended access service for 6 days of the week. This includes Monday to Friday from 6:30 PM to 9:30 PM and on a Saturday it runs from 9:00 AM to 5:00 PM. Please note that the line for Ashwell Medical Centre (01274 490409) closes at 6.30pm. For all Extended Access enquiries please call 01274 296688. This line is strictly for extended access appointments only and will be opened from 2:00 PM to 9:00 PM on Monday to Friday. On Saturday the line is available from 09:00 AM to 5:00 PM.

When We Are Closed

 

Please use the new NHS 111 service

If you require urgent medical assistance which cannot wait until the surgery re-opens, please call 111. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Calls to the NHS 111 service are free from both land lines and mobiles.

If you have a life threatening medical emergency please dial 999.”Chest pains and / or shortness of breath constitute an emergency.

First Response Service

The First Response Service (FRS) is available 24 hours a day, 7 days a week, for anyone experiencing a mental health crisis. This service offers immediate support, advice, and access to urgent care if needed.

If you are feeling overwhelmed, distressed, or experiencing thoughts of self-harm, you can call the First Response Service directly on 0800 952 1181. A trained mental health professional will listen, provide guidance, and, where necessary, arrange further support or treatment.

The service is open to people of all ages and ensures that help is available when it is needed most. Whether it is for you, a family member, or someone you care for, the First Response Service is there to provide reassurance and urgent assistance.

Page last reviewed: 21 August 2025
Page created: 14 November 2019